If you need to request a copy of the Reimbursable Unemployment Benefits Statement (Form C-58R), please contact our chargebacks department by email at chargeback.report@twc.texas.gov.
If you have filed an appeal and won, but you are still seeing the charges on your statement, please note that chargeback information is updated quarterly for your account. You should see the removal (negative amount) on the next benefits statement that you receive.
Note: if you win an appeal and the charge is removed, your CARES credit awarded for those charges will also be removed.