TWC takes unemployment insurance fraud seriously and works with federal partners and other state unemployment agencies to identify, investigate, prosecute, and prevent it.
TWC routinely audits unemployment claims for signs of fraud. If we confirm fraud on a claim, we immediately lock the claim and begin an investigation.
TWC has partnered with ID.me, a federally certified identity provider that specializes in digital identity protection. If a claim appears suspicious, we lock the claim and require the claimant to verify their identity with ID.me.
TWC encourages anyone who suspects potentially fraudulent activity involving unemployment insurance to report it immediately.
Report Fraud through TWC's UI Fraud Submission portal.
If you are unable to access the fraud portal or if you wish to remain anonymous, call TWC's Fraud and Program Abuse Hotline at 800-252-3642.
The hotline is available 24/7.
If you cannot call or use the portal, email us at twc.fraud@twc.texas.gov.