(Sent from TWC)
Subject: Verify Your Identity to Access Your Texas Unemployment Insurance Claim
Dear [Name], You are receiving this email from the Texas Workforce Commission (TWC) because we need additional information to verify your identity in order to protect you and your unemployment claim.
If you did not file an unemployment claim in Texas, STOP and please visit our Reporting Fraud (https://www.twc.texas.gov/services/report-fraud) to let us know. If you did not file an unemployment claim, please do not use this process to verify your identity.
In order to process your claim for unemployment benefits, we need you to verify your identity using ID.me, a trusted technology partner of the TWC.
ID.me is a federally certified identity provider and specializes in digital identity protection. They help TWC make sure you are who you say you are–and not someone pretending to be you–before we grant you access to the sensitive information in your unemployment benefits claim. More information about ID.me is available here.
To verify your identity and continue your unemployment insurance claim, please click [HLP link] to begin. We encourage you to verify your identity so that TWC can process your unemployment insurance claim quickly.
Our #1 mission is to deliver unemployment benefits to Texas residents as quickly as possible and assist you in finding your next job. The Unemployment Benefits Handbook is updated with additional information that may be helpful to you and is available here https://www.twc.texas.gov/sites/default/files/ui/docs/unemployment-benefits-handbook-twc.pdf.
If you have additional questions, please contact TWC at 512-463-8322. We ask for your patience as call volumes continue to be high.