TWC Civil Rights Division will contact you as your case moves through the process.
You may request a case status update by calling 888-452-4778 (in Texas only) or 512-463-2642 (Austin area and out-of-state). You will need your case number on-hand.
Cases are assigned to investigations in the order they were received. It can take several months to be assigned to an investigator.
Once assigned to investigations, an investigator will contact you to schedule a phone interview.