How do I use the online Employer Benefits Services?

Employer Benefits Services (EBS) is TWC’s free online system that allows employers to access their Unemployment Benefits information.

1. Create a TWC Internet User ID or logon with your existing TWC Internet User ID.
2. Enter the TWC tax account number for the account you wish to view.
3. To request access to more than one account number, select the Request Employer Access link from the My Home page and enter the additional account number(s).

You can use the same TWC Internet User ID for all your employer unemployment benefits accounts. Each employer’s account is managed separately, so you must have the appropriate permissions established for each account.

If your access request says "Pending," an account administrator for the employer must approve your access request and grant the appropriate permissions.

To remove access to an employer's unemployment benefits account:

1. Select the My Employer's link from the My Home page.
2. Then select the Remove link to permanently remove your access for the chosen employer account.