- Call TWC at 800-628-5115 or submit a ticket for help.
- UI Tele-Centers are open 7 a.m. to 7 p.m. Monday to Friday
Call 800-939-6631 - UI Tele-Serv is available 24/7
Call 800-558-8321
If you have questions specifically about unemployment benefits, you can request for TWC to call you using our UI Contact Request Form.
For 24/7 service, use our online services.
- Unemployment Benefits Services (UBS)
https://apps.twc.texas.gov/UBS/security/logon.do - Employer Benefit Services (EBS)
https://apps.twc.texas.gov/EBS/security/logon.do - Unemployment Tax Services (UTS)
https://apps.twc.texas.gov/UITAXSERV/security/logon.do - Online Wage Claim (WAGECLAIM)
https://apps.twc.texas.gov/WAGECLAIM/logon - Employer Benefit Services: Work Refusal (EBS_REF)
https://apps.twc.texas.gov/EBS_REF/ewrd/employeeWorkRefusalDoc - UI Fraud Submission (UiFraudSubmission)
https://apps.twc.texas.gov/UiFraudSubmission/uifs/uifraud